Thank you for choosing the online store Amorbox.shop.

Delivery

Your order will be delivered to the address or courier office specified by you via the courier companies “Speedy” or “Econt.” If additional details or incomplete information about your order are required, we may contact you at the provided phone number.

  • Orders placed after 3:00 PM will be processed the next business day.
  • Orders made during weekends will be processed on the first business day.
  • Deliveries are not made on Sundays or public holidays.
  • The delivery time is 2 business days.
  • The delivery cost may vary by up to 1 BGN, depending on the delivery address.

Product Exchange

If you wish to exchange a product, please contact us via email at info@amorbox.shop, Messenger chat, or Viber. Provide your full name, order number, and description what you want to change. We will send a two-way shipment: when you receive the desired item, you will return the one you already have.

Product Return

You can return products purchased from us within 14 days.

  • The products must be in their original packaging, with an intact commercial appearance. They must not have been worn, broken, scratched, or soiled.
  • The transportation costs for returning the items are borne by the customer.
  • The refund will be transferred to the customer’s bank account within 10 business days from the date we receive the products and confirm they are in good commercial condition.

You may use the form below to initiate a return:

Return Address:

Bigarena Ltd
City: Gurmazovo, Bulgaria
Address: Gurmazovsko Shose 42
Note: Amorbox.shop

Phone: +359877577004
Return shipments must be sent using the same courier service as the initial delivery. If your package was delivered via “Econt,” it must be returned with “Econt.”

STANDARD FORM FOR EXERCISING THE RIGHT OF WITHDRAWAL

You can download the form by clicking HERE.


I hereby notify you that I withdraw from the contract for the purchase of the following goods/services:

………………………………………………………. /product description/
The product was ordered on ………………….
The product was received on …………………. /date of receipt by the customer/

The order amount should be refunded to the following bank account:
…………………………………………………………………………………./IBAN/
Bank: …………………………………….
BIC: …………………………………….

……………………………………………………………………….. /Name of the customer/
City/Village: ……………………………………………………………. /Address of the customer/
Order Number: ………………………………

/Date/ ……………….. /Customer’s Signature/…………………

You can download the form by clicking HERE.